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Privacy choices before you join

Our Privacy Policy explains how account data, game activity, device signals and payment records are handled when you explore Live Roulette, Monopoly Live, Spribe Aviator or the sportsbook…

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CONTACT ROUTES

Reach us about privacy quickly

Privacy questions should reach the team that can read account history, payment references and device logs without moving your details through unrelated channels.

Account privacy inbox Write to our privacy contact with your account email, registered phone number and a…
Live chat privacy handoff Start in chat when you need routing help, then ask for a privacy handoff.
Payment record queries For UPI, Paytm, PhonePe or Google Pay concerns, include the transaction reference and time.
SECURE HANDLING

How we protect your privacy

Your privacy is handled across the full account journey, from the first device visit to later withdrawal checks.

Account data

We collect details you provide during account setup, such as name, contact fields and verification material. These records help us identify you, maintain wallet access and respond when you ask to change stored details.

Game session logs

When you open Live Roulette, Bingo, Fishing God or sportsbook markets, session records may show time, device type and transaction events. We use those logs to settle activity and investigate account disputes.

Cookie controls

Cookies and similar tools remember session state, language settings and risk signals. You can manage many browser cookies yourself, though blocking some may require repeated login checks or reduce account functions.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawal requests and charge queries. We keep references, status codes and time stamps rather than storing full bank credentials.

Retention periods

Some records must be kept after account closure to meet legal, tax, fraud prevention or dispute needs. When retention is no longer needed, we delete, mask or separate data from active account tools.

Change requests

You can ask us to access, correct or delete eligible data. Before we act, we verify the requester, check legal duties and confirm whether the requested change affects wallet or account access.

Privacy Policy questions answered

The answers below explain how this Privacy Policy works when you create an account, use local payments, open game rooms, contact support or ask us to change stored details. They are written for everyday account use in India and should be read with the full policy wording on this page.

We collect account details you give us, device signals, login records, game session events, support messages and payment references. The exact set depends on how you use the account and what checks apply.

UPI, Paytm, PhonePe and Google Pay records help us match deposits, verify withdrawals and resolve payment questions. We store references, timing, amount status and account matching details needed for these checks.

Yes, you can ask for access to eligible account data. We may verify your identity first, remove data linked to another person, and explain if a legal reason prevents release.

Send the privacy contact your current account details and the correction you need. We may ask for supporting proof before changing fields that affect identity checks, withdrawals or account recovery.

Cookies help keep your session active, remember settings and detect unusual access patterns. You can adjust browser settings, but blocking some cookies may make login, wallet checks or game access less consistent.

You can request deletion of eligible data, but some records may remain for legal duties, payment disputes, fraud prevention or account audit needs. We explain the outcome after checking your request.

Our privacy contact handles access, correction, deletion and payment-data questions. Support can route your ticket, but sensitive changes require identity checks before we share or alter account records.

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