Reference

Our Terms, Your Rights at sauamatka

These legal pages set out the rules that govern your account, the data we hold, and the conditions under which our platform is available where local law permits.

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Clause
sauamatka Our Terms, Your Rights at sauamatka
LEGAL CONTACT PATHS

Reach Us About Any Legal Query

Email Support Send detailed legal queries to our compliance address and expect a written response within…
Live Chat Our chat agents are available around the clock and can direct your legal or…
Postal Address For formal legal notices or written data-access requests, you may send correspondence to our…
POLICY PRACTICE

How We Handle Data, Cookies and Account Security

Transparency about data and account security is not an afterthought for us — it shapes how we build every part of the platform.

Data We Collect

We collect only what is necessary to operate your account — name, contact details, payment references for UPI, Paytm or PhonePe, and activity logs. We do not sell or rent your personal data to third parties for marketing purposes.

Cookie Use

Cookies on sauamatka keep your session active, remember your lobby preferences, and help us measure which pages perform well. You can adjust or block non-essential cookies through your browser settings without losing core account functionality.

Account Security

Passwords are stored as salted hashes and we enforce two-factor authentication for withdrawals. Any login from an unrecognised device triggers an email alert, and you can freeze your account instantly from the security settings page.

Data Retention

Account data is retained for as long as your account is active and for a defined period after closure, as required by applicable financial regulations. After that period expires, personal identifiers are deleted or anonymised from our systems.

Your Right to Access

You may request a copy of all personal data we hold for you at any time by contacting our support team. We will verify your identity and deliver the data in a structured, readable format within the timeframe local law prescribes.

Requesting Changes or Deletion

To correct inaccurate data or request erasure, raise a ticket through live chat or email. Where deletion conflicts with our legal retention obligations, we will explain precisely which data must be kept and for how long.

Frequently Asked Legal Questions

These answers address the legal questions we hear most from account holders. If your question is not covered here, reach us through live chat and we will provide a written response tied to your specific situation.

Availability depends on local law and applies only where local law permits. You are responsible for determining whether participating is lawful in your specific state or territory before opening an account or making any deposit.

We hold your registration details, identity verification documents, transaction records tied to UPI, Paytm or PhonePe, and your activity log. You can request a full copy of this data at any time through our support team.

Contact us via live chat or email with your registered account email. After verifying your identity, we process correction requests within five business days and deletion requests within the timeframe that applicable law requires.

You can close your account through settings at any time. Data erasure follows our retention policy — some financial records must be kept for a legally required period, after which they are permanently deleted or anonymised.

We encourage you to raise any dispute with our support team first. If unresolved, the governing law and jurisdiction clause in our Terms of Use determines where and how a formal claim may be filed.

We publish changes on this page with the effective date clearly shown. Continuing to use your account after that date means you accept the revised terms. We may also notify you by email for material changes.

Blocking non-essential cookies does not disable your account or payment functions. Session cookies are required to keep you logged in; blocking analytical or preference cookies only limits personalisation and page-performance tracking.